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What is your refund policy?

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Payments

What is your refund policy?

What is your refund policy?

Quick Answer

Our refund policy depends on when you cancel your booking. The earlier you notify us, the more refund options may be available.

📅 Cancellation by the traveller

If you decide to cancel your booking, the following cancellation charges apply based on the total price of the trip:

  • More than 30 days before departure: The deposit is non-refundable.

  • Between 30 and 15 days before departure: 50% of the total trip price is charged.

  • Less than 15 days before departure: 100% of the total trip price is charged (no refund).

These percentages are calculated based on the full trip price, regardless of how much you have already paid.  

💳 Deposits and payments

The reservation deposit secures your place on the trip and is generally non-refundable. If your trip requires a second payment, it must be made according to the payment conditions for that trip.  

🚫 If Erasmus Fun cancels the trip

If we have to cancel a trip due to circumstances such as not reaching the minimum number of participants, force majeure, or other operational reasons, you’ll be offered the solutions available under our Terms & Conditions, which may include a refund of the amount you’ve paid or an alternative option where applicable.  

📄 Full policy

For complete details, exceptions, and all terms and conditions, please read our official Refund & Returns Policy before booking.

Refund & Returns Policy⁠